Last updated: 28 April 2020
Our contact details
Name: Auxilium Financial Risk Management
Phone Number: 020 3795 1765
E-mail:advice@auxiliumfrm.com
What type of information we have
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reason:
· We have dealt with you professionally, including as part of our marketing and transaction activity
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting advice@auxiliumfrm.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
What we do with the information we have
Information we collect may be used to contact you by telephone or email in order to: operate the services we may provide to you; to provide you with customer assistance and support; for administrative purposes; to provide marketing and promotional materials; to create aggregated statistical data and to comply with applicable laws and regulations.
In accordance with regulatory requirements, Auxilium Financial Risk Management retains data for a period of 5 years, or, if required by the Financial Conduct Authority, up to 10 years.
How we store your information
Your information is securely stored using Hubspot
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at advice@auxiliumfrm.com if you wish to make a request.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Auxilium Financial Risk Management Ltd is authorised and regulated by the Financial Conduct Authority.
Registered in England and Wales, no. 1140067. Registered office: Wellesley House, 204 London Road, Waterlooville, Hampshire, United Kingdom, PO7 7AN
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